When you trust your vehicle to us for repairs, we understand that it is usually a difficult time for you and we will do our best to make it as painless as possible. We will work closely with you and your insurance company to make sure that everything is handled quickly and efficiently. Your estimate will be done on the spot and will include all readily apparent and known damage. In the course of the repairs, it is sometimes necessary to request supplemental authorization from your insurance company to cover hidden damage.
We will only use genuine new Toyota parts unless required otherwise by you or your insurance company. Our workmanship is guaranteed for as long as you own your vehicle. Our goal is to return your vehicle in a condition that is better than it was before the damage was done. We strive to make sure that, after the repairs, it is in like new condition. Complete customer satisfaction is our highest priority.