Earl Stewart Toyota has a large and loyal customer base. Our strict adherence to Earl Stewart Toyota Code is a big reason why.
if they believe they are right that’s the only thing that matters
Earl Stewart Toyota employees get a second chance for everything – except dishonesty.
This means that we advocate on behalf of our customer should any issue arise between them and a vehicle manufacturer.
Every single Earl Stewart Toyota employee is empowered to spend or do whatever is necessary to make it right for our customers.
An employee has the responsibility to stay on top of the problem until personally verifying the issue has been resolved.
Be conservative when making promises so that we can under-promise and over-deliver.
The fastest way to earn trust is to give trust.