Customer Testimonials
Whether you are new to the area and researching reliable North Palm Beach car dealerships, or a local in Palm Beach Gardens or West Palm Beach shopping for a new or used vehicle, car dealership reviews are an essential part of that research. Earl Stewart Toyota is an award-winning dealership that’s fully committed to customer satisfaction, and we welcome customer feedback so we can learn and grow.
Find out what customers are saying in these dealership reviews, or leave a review of your own and let us know what you think. Don’t hesitate to contact your friendly neighborhood North Palm Beach Toyota dealer with any questions, and check out our inventory to a Toyota for sale that fits your lifestyle!
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I helped my brother with his new vehicle purchase. We had an excellent experience purchasing his new 2026 Corolla Cross L from Earl Stewart Toyota. The pricing was transparent, the dealership honored the agreed-upon terms, and the entire process was straightforward and professional.
We especially appreciate the assistance provided by Hugh Myton and Carlos Masso throughout the transaction. Hugh and Carlos were very helpful in making sure everything was handled smoothly, and we were pleased that the dealership followed through on the agreed pricing when the vehicle arrived.
He is very happy with the vehicle and would gladly recommend Earl Stewart ... Read More DealerRater - Jun 19, 2026
Steven provided an outstanding car-buying experience from beginning to end. He was friendly, knowledgeable, and incredibly helpful throughout the entire process. Communication was excellent, and he always took the time to answer our questions and keep us updated.
Everything was exactly as promised when we picked up the vehicle, and Steven went above and beyond to make sure we were taken care of. The entire process was smooth, transparent, and enjoyable.
We absolutely love our new RAV4 and couldn't be happier with the service we received. If you're looking for a trustworthy and professional dealer, we highly recommend ... Read More DealerRater - Jun 17, 2026
I had the good pleasure of dealing with the new car staff at Earl Stewart and it was an excellent experience.
I was given and appointment on Wednesdays for Friday for a broken driver side mirror. When o arrived for my appointment at 10:30 I was sent inside to travis. He told me he would find me inside. I was surprised that I wasn’t given anything to sign. I waited for 2 hr and finally asked a young lady for help. She took me up to travis’s desk and when he came he told me they did not have the part. I said I was concerned about driving home and he isn’t said I could leave the car and he ... Read More DealerRater - May 23, 2026
I’ve been buying cars from Earl Stewart for over 20 years.
They are absolutely the best. In fact, I now live near Tampa and purchased my 2026 RAV4 PHEV XSE from Earl Stewart and drove for 3.5 hours each way because they are so good. This is the 6th new car purchased from them. The dealerships near Tampa were not on board with remove their dealership fees (some are $1800) and Earl never charges that. The red phone which connects directly to Earl or one of his sons (all managers), all the customer to resolve any issues they think they have with sales ... Read More DealerRater - May 3, 2026
Absolutely Superb service today. Had an outside mirror replaced and complete service from lubricants, battery, tires and alignment. My RAV4 drives new again. Unique environment with a greatt staff committed to helping me the customer.
I searched the Earl Stewart Toyota of NPB website and found the 2026 Tacoma I wanted. There was no guessing about the price of the truck. I spoke with Steven Silverstein one afternoon about the purchase I would like to make. We set up a convenient time that weekend and I was the proud owner in under two hours. It was an incredible dealership experience. This is the second vehicle I have purchased from Earl Stewart Toyota in NPB. My parents have also purchased a car from Earl Stewart. The service department at this dealership is also top notch. My 2015 Sienna ... Read More DealerRater - Mar 15, 2026
The help they gave me was outstanding. I would recommend.them to all my friends.
Excellent customer service. The car sales agent Erick is exceptional. Help me to find the car and the price that for me I was able to pay, with my resources and limitations. I got an excellent good 😊 Toyota of my dreams. Thank you all
Great cordial answer all our questions helpful treat us with a lot of respect above all no hidden fees
My wife and I had the best experience shopping for a car here. It's never been so easy and we never felt pressured. All of the staff were incredibly kind and helpful. I will be back here the next time we need a vehicle. Special thanks to Steven Silverstein who helped us at the dealership.
This dealer was recommended by a friend who used them a year ago and had a positive experience. Well they’re going to be sad when I share my experience. After 5 days of phone tag I finally spoke with an agent. Needless to say he was less than enthusiastic. I explained I needed an OTD quote because I was out of town. His response bury verbally and later in an email was we don’t have dealer fees so just take the advertised price and add tax and tags. Seriously? I was super disappointed. No personalization or energy to do ... Read More DealerRater - Jan 14, 2026
We had a great experience working with Steven on purchasing our Grand Highlander. He was really helpful in picking out what features we needed and which ones we didn’t. After the vehicle came in, he was super helpful in getting us set up and going through then features. The dealership was also great at getting us a low interest rate as they shop multiple lenders to try to get you the lowest rate. Overall it was a great experience and we really appreciated that they have no dealership fees. We look forward to purchasing our next car with Steven ... Read More DealerRater - Jan 12, 2026
The difference between Earl Stewart Toyota and other Toyota dealerships I went to was night and day. There was no pressure and the pricing as well as trade in value were so reasonable that no haggling was even necessary. Todd Shultzaberger was very personable and made the whole process smooth and pleasant.
From the minute I walked in, I felt that the staff was not pushy at all in me buying a car which I had experience in the past in car dealers. My sales person name was Steven and he took his time to listen to what I was looking for and he was honest, he was very knowledgeable and never ever pushy for me to buy a car. The financial person was also so kind and helpful and the tech girl Yoyo was very patience and took her time to walk me through all the computer features of the car. ... Read More DealerRater - Dec 12, 2025
Steven was really helpful and personable. His manager as well. The purchase went seamlessly. A welcome change to other dealerships we visited.
I would like to take a moment to recognize the outstanding service I received at your dealership. From the moment I arrived, the entire experience was professional, friendly, and stress-free.
In particular, I want to express my appreciation for Salesperson Steven Silverstein. Steven went above and beyond to ensure that I found exactly what I was looking for. He was knowledgeable, patient, and attentive to every detail, making the entire process enjoyable and easy to understand. It’s rare these days to find someone so genuinely committed to excellent customer service.
Thanks to Steven’s professionalism and kindness, I left ... Read More DealerRater - Nov 1, 2025
Earl Stewart Toyota provided a great car shopping experience. I didn’t know this was even possible, a no pressure, professional and completely honest treatment, even from my first phone call, which prompted my fast purchase .Lowest price of any Toyota dealership!! Jean Albert was my sales representative, with 18 yrs experience, it was very fast, test drive and sign.
At age 73 and after many car purchases, this purchase has been the most pleasant by far. No surprises. Terrific help by Ian. No dealer add on fees at all. Not time consuming, waiting. Every dealer could learn a few things from Earl Stewart. The way a car buying experience should be.
Excellent service and customer service thank you very much Elaine Johnson next auto I buy would be Earl Stewart Toyota
Great experience as always, and our new vehicle did not disappoint. Very satisfied with dealership.
The purchase of my new vehicle went very smoothly. They took care of everything including my trade in.
Great customer service and information. I am very happy with my new Rav4 and they gave me a great deal.
I was treated with courtesy and respect. The entire experience was seamless. I would highly recommend this dealership.
I will definitely recommend this dealership to anybody I know who is looking for a car. They are respectful and very professional. Kudos to the whole team specially to Marlene Levy and John Harrison. God bless and more power.
What a great dealership!! Very professional and helpful. Honored their promises even after months of delay by the manufacturer. Well worth the drive from Central Florida to North Palm Beach. Unfortunately the local dealership had different methods of salesmanship and customer relations that forced a search for a more consumer oriented dealer. Great price, Great service, Great results!!! Don’t overlook Earl Stewart Toyota
This dealership is truly superior! I have 3 other dealerships closer to me, but I choose Earl Stewart each and every time! They are a pleasure to do business with!
Third vehicle purchase at Earl Stewart and keep coming back, great customer service and sales person Steve Silverstein is a pleasure to deal with, great communication and very knowledgeable on the Toyota product. I commute over an hour away choose to come to this dealership because of previous positive experiences. I would recommend this dealership to others looking for a car, ask for Steve !
I took my 13 year old Camry into Earl Stewart Toyota when the A/C stopped working. I told (Steve) in Customer Service that if a major component was bad, I wanted it back. A few hours later, Steve came out into the customer service lobby, to tell me my blower motor was bad. I authorized the work for $640.00 (approx.). When checking out, I asked for the bad blower motor, and he would not provide it back. That part costs $130-$140 all day long, and it's three screws, and five minutes to change it. I got screwed royally. I will ... Read More DealerRater - Apr 27, 2025
Awesome customer service. Steven , the sales person is very helpful. Always recommend to anyone who wish to purchase a Toyota
Excellent sales persons and service department is reliable and fairly priced. On my third Prius
Showroom was exceptionally clean and bright and welcoming. Everyone was pleasant and friendly. Even the restrooms were very clean
Steve Silverstein and the sales staff at Earl Stewart Toyota were stellar. I chose a beautiful car and was offered a fair and fantastic deal. I have been a customer for years and plan to continue for many years into the future.
Straightforward low cost approach. Corporate creed regarding honest treatment of customers on sign upon entering store. Thank you
Great service!! Steven the salesmen was fabulous! I came in looking for a particular car. They didn’t have it. He found one for me within a couple weeks. Great guy !
This is my 6th vehicle purchase in 14 years from Earl Stewart Toyota. The sales experience is always relaxed and enjoyable. I never expected to find the 2025 Tundra TRD Pro in the color I have wanted for several years sitting on the lot. I expected to order and have a lengthy wait. The stars alined on Saturday morning during an oil change and my new truck was sitting on the lot waiting for me. My sales consultant, Steven Silverstein was a great guy. Steven made sure I got a deal of a lifetime, and we had great personal conversation during the ... Read More DealerRater - Mar 10, 2025
They always aim to make customers feel welcoming and comfortables .. helping you to decide what works best for that individual with a no hassle approach.
Great sales experience, I will be a customer for life. Great Job. 👍 I will refer all of my friend.
Very nice salesman. No pressure whatsoever. All employees courteous. Clean layout. Staff helpful in choosing the right vehicle for us An enjoya
We have always bought Toyota’s from Earl Stewart! They are great! Thanks! They are hassle-free and there aren’t any additional cost surprises! Love them!
I had an wonderful experience at Earl Stewart Toyota With My Salesman, Curtis At Earl Stewart.
Though their selling began the moment I entered the front door, it was not pressured. I made the choices of what I wanted to see. I spent too much time at closing discussing options pricing. That probably should have been presented to me before I selected models. Overall, a happy experience.
Steven Silverstein provided me with excellent customer service. With his expertise and assistance, I purchased my fourth car at Earl Stewart Toyota. Before the sale, test driving the vehicle was enjoyable. I had to order my vehicle due to low inventory. The ordering process was quick, and it arrived within 5 weeks. After the sale, Steven patiently walked me through the vehicle's features. He also sent me an email with links to instructional YouTube videos. Thank you Steven! It was nice doing business with you and Earl Stewart Toyota.
Great service provided by experienced individuals more willing to get you in the car you need without wasting your time.
As a former car salesman, I can tell you that Earl Stewart Toyota is the place to purchase your next Toyota. My salesman, Steve Silverstein, was like selling to myself. The financial officer, Franco DiCicco, was clear, concise, and NO PRESSURE!, made process anxiety free. If you plan to purchase a Toyota in Palm Beach County, Fla., Earl Stewart Toyota is where you should do so.
All in all a very easy transaction. Elaine was great to work with. I have no complaints!
Easy, quick, honest and professional. Was able to get the transaction done from home. Ordered exactly what we wanted. Car was in perfect shape at delivery.
I recently purchased a 2024 Toyota Highlander from this dealership. I had a great experience working with Mr. Erick Celestin. Mr. Celestin worked above and beyond to help us get the vehicle, even though the manager was a tough cookie to accept our price, but the deal was understandable. Thanks to Mr. Celestin who is very knowledgeable in his job to make things happen. I would highly recommended Mr. Celestin as someone that could help out and explained every details about what you are getting and what you want for your new vehicle.
I was impressed, I originally thought I wanted a specific model , bought the truck, the. Returned it and bought the one that had my preference. John Harrison and Marlene were terrific to work with.
Great service and a code of conduct in the Lobby that really stood out to me. I even took a photo. You set the bar high, and you met it. Thanks for making this experience so easy! You have a great staff of people. Steven and Andi were great to work with.
Recently purchased a 2025 Camry from Earl Stewart Toyota with the help of Steven Silverstein, salesperson extraordinaire. We appreciated his friendly, no-pressure approach to helping us arrive at a choice of car, and his guiding us through a no-hassle closing. Gabriel, in finance, and Yoyo, our new car tech instructor, were most helpful too.
Phenomenal experience because of great people. You can buy a car/Toyota at many dealerships but knowing you are NOT getting manipulated by add ons, market adjustments and bogus dealer fees makes the process much more enjoyable. We love of vehicle and love Steve!
I would highly recommend Earl Stewart salesman Steve Silverstein to my friends if they were in the market to buy a car. He was extremely knowledgeable about all aspects of my new vehicle. His computer skills were immensely helpful to me as well as his patience. I am pleased with the two year service plan for oil changes and tire rotation. The Earl Stewart dealership is most impressive.
After ordering a top-of-the-line 2023 Sienna Platinum AWD in April of '23 we were told it might be 10-12 months before delivery. With this info we were told we may end up getting a 2024. Over the course of the next 12 months we received zero phone calls, emails, or texts. Our salesman could NOT answer delivery questions so we had to deal with the Sales Manager (Matt). We had to reach out to him to request updates on the order status.
In January 2024 our call told us that the vehicle would likely be delivered in April. Calling them again in April he told ... Read More DealerRater - Jul 25, 2024
This dealership’s business model is truly bottom line out the door. The no-haggle, no hidden fees makes the experience so much better for the consumer and Steven Silverstein went above and beyond to ensure my wife and myself felt welcomed and accommodated. He was honest and upfront about pricing which made the whole process worth it. Our family will use this dealership for many years to come!
Kirsten is great is assisting you buying the car. The best experience we ever had on buying the car.
Buyer Beware! I was told they were ordering me a car and after twiddling my thumb for 5 months I get the call that 2024 Highlander Hybrid Platinum might be discontinued. Salesperson doesn’t even know. I should have realized that by not having a contract or a vin number that it was not in production. Bad business and a waste of time when I could have been looking elsewhere for an SUV.
I purchased my 2018 camry from here 3 years ago the deal was great always take my car for service every time it is due michael success is one of the best. Service advisors A few weeks ago my check engine light comes on I head straight to the dealer pay for a diagnosis and was informed I had to leave my vehicle till the next day due to the tech was not able to figure out the diagnosis problem when I returned the next day I was informed that the ECM/PCM was bad for the tech to figure this out ... Read More DealerRater - Jul 6, 2024
Honest dealership with excellent sales and services representatives. I have dealt with many Toyota dealerships in the past 25 years and this one is tops
Easy, no pressure, straightforward pricing. Our sales agent Steve is very friendly, accommodating. will definitely recommends this dealership for your car.
Excellent and knowledgeable staffs. Quality of service they provide is of 1st class, and customer satisfaction is the key. Thank you
From the moment I spoke to Ralph, my salesman, I knew that I was buying the GR 86. He was and remains to be extremely helpful, kind and is always there for me with any questions. The Dealership is immaculate; has Wi-Fi, charging stations, coffee, bagels and comfy seating while you wait. Everyone I spoke with was pleasant and friendly. The Service Dept. is equally a pleasure to do business with. Nice guys who explain everything with patience. I had all my windows tinted today. My appointment was at 10:00 am; they took my car immediately and I was out the door ... Read More DealerRater - Jun 28, 2024
Great customer service and fair prices at Earl Stewart compared to other dealerships I was shopping. Erick Celestin helped me very much throughout my entire car search and purchase. I had a specific color that I was looking for, and he made sure to track it down and follow up with me in a couple of days. Erick was extremely helpful and courteous throughout the entire experience. Highly recommend Earl Stewart, and Erick Celestin for any car searches.
I had to use the Body Shop after an accident that did not go through an insurance company. From the first day I went to them for an estimate to today when they brought me my car, it was the best and most professional experience I have ever had with any car dealership! Bravo and thank you to Christina in their Body Shop!
Scheduled a 1pm oil change. At 2:30 pm when I told them I had to go back to work I was told they can not work on my truck? They returned truck with hood open and greasy hand prints all over door.
The Earl Stewart dealership seems to try to be fair and honest with it customers. The Service Department has an efficient operation that gets you in and out in a timely fashion.
We have been loyal Earl Stuart Toyota buyers-fair deals and honest and knowledgeable salespeople.
Seamless transaction I came from miami to purchase my car all done online & hassle free. Thank you Vince Alan & Julo!
Thank you, Earl Steward Toyota. This wonderful Toyota Sequoia TRD Pro 2024, is my fourth purchase out of your dealership. Always good to work with your people. My present experience with this new purchase has been an almost four-year trip. That’s how long I have been looking forward to getting a Sequoia. Mrs. Marlene Levy has been very helpful as I have done my research to convince myself. She was patient throughout the almost four years’ wait. She was always informing me, educating me, suggesting, and done without salesmanship pressure. Now! That is an award-winning skill. So, what happened? Well, ... Read More DealerRater - May 9, 2024
Always found the Earl Stewart dealership to be straightforward and honest. We have bought seven cars from them over the years.
The Service Department is excellent, I feel very confident in the work that is performed.
This dealership makes purchasing a car enjoyable. The sales staff I worked with was knowledgeable and patient. Highly recommend if you are in the market for a Toyota.
Eric assisted me with my vehicle purchase. He reviewed the different cars and options and answered my questions. I appreciated that he did not pressure me to make a purchase. I returned a week later ready to buy.
We recently found a Toyota Sienna that interested us at Earl Stewart Toyota. This dealership was not necessarily convenient to where we live, but we called ahead and sales associate Mike B had the vehicle ready out front for our arrival. Throughout the entire sales process, the other associates and managers we interacted with were very respectful and helpful.
Franco D helped us in finance and he was very straight forward, competent, and was effortlessly able to assist in getting us situated with our preferred lender.
With two test drives, checking out the interior of three total vans, negotiating a ... Read More DealerRater - Mar 16, 2024
I had been shopping for a new car for a couple of months, it came down to a Honda or a Toyota. I made a appointment with Steven Silverstein who was easy to work with and made the whole experience pleasant. The day I came to pick up my car it was fast and easy. I have bought many cars over the years, thank you Earl Stewart for making the whole experience painless.
I love this dealership. It was the first time that I have ever bought a new car hassle free. I knew the price, the taxes, and the tag fee before I ever walked on the door. Steven Silverstein was extremely helpful from the initial phone call right down to the purchase and delivery of the car. I couldn't have asked for more or a better car buying experience.
Great prices, buying experience and service department. Highly recommended. The team is professional and easy to work with. No pressure thank God!
Helpful, considerate of their customers. I appreciate how they listen to concerns and address them.
Michael Success was excellent!! The best we have ever worked with! We will be back.
Never have to hassle over price and helpful salespeople and never wait to long for service.
I really liked how the dealership took its time to review all the options financially regarding having a car. It helps that I have leased cars from the specific dealership in the past as well.
I made an inquiry about a Rav4 and did not receive any attention to the matter. I did contact Seminole Toyota in Sanford Fl and made a great deal for a new vehicle. BTW its my second great deal on a new car from them. I purchased a 2021 (New) Camry SE in 2021.
I never expected the service I received yesterday 12/27. The Tint on my rear view mirror puckered and when I called Ricardo picked up the phone and told me to come on into the tint department. He said all my windows would be fixed and at no charge. My car is s 2015 Camry, which I love. Never did I expect Ricardo to drive me home and return my car to me washed and looking brand new. Thank you Earl Stewart you do take care of little old ladies. Rhea Harris
Steve and Jean were excellent representatives of your company Steve was especially helpful during the initial sales inquiry and even more helpful during the purchase and showing us how the car operated
Great service, I have been a customer for over 25 years and wouldn’t buy from anyone else. “Tires for life” is a great benefit.
Awesome experience with an absolutely no hassle process! The team was excellent! Marlene and John made the whole process extremely easy to say yes to them.
Fine dealership. salesman Steve Silverstein was truly outstanding. Ì highly recommend both the dealership and the salesman.
Easiest car purchase we ever had. Msrp + tax tags and title. Even finance didn’t push all the add ons. They even removed some port options I didn’t want and added the wireless charger. They can do it as long as it hasn’t reached the port yet. Really wonderful experience. Really happy with my new 2024 rav4 limited.
Kirsten Hinzman along with Andie Blanc provided me with the best car buying experience that I have ever had. Totally straightforward and professional. A very sharp contrast to what I went through at another dealer.
I had a great experience with Earl Stewart Toyota. John was my sales representative and his customer service was great. Thank you!!
It was a great experience to purchase a new vehicle at Earl Stewart Toyota. We traveled over two hours and it was definitely worth it. Our salesperson, Steven Silverstein, was very professional, knowledgeable, and respectful. He did a great job in making the purchasing experience pleasant, transparent, and stress-free. We appreciate the time he devoted to us and the effort to make the process go smoothly. We highly recommend Steven, Alan Betances (Finance), and the rest of the team at Earl Stewart Toyota.
The team was fantastic they.kept me informed as to when the car was going to be ready and explained all of the features
Best Toyota dealer in Florida!!! Recommended 1000% staff very professional and the most important very honest thank you to the entire team we really appreciated all the help.
Everyone who assisted me in purchasing a car was outstanding, professional, knowledgeable and efficient. Excellent!
Yorda Orta, Salesperson, and Decicco Franko, Finance Manager, provided a smooth and pleasant experience shopping and purchasing my first Toyota automobile. Their patience waiting for my arrival to pay for and pick up my new car is much appreciated. Both Ms. Orta and Mr. Franko were also patient with my many questions; to include my test driving the car, explaining its features to me and the paperwork I had to sign to complete the sale.
We had a great experience buying our pre owned Rav-4 (and trading in our Corolla) at ES Toyota. Rich, our sales person, was extremely professional, helpful and knowledgeable. The entire process was as simple and straightforward as it could have been. We’ve dealt with multiple other dealerships over the years here in south Florida and we can say with confidence that we won’t do business with anyone other than ES Toyota moving forward. Thanks again to the whole team 🙂
Steven Silverstein was the reason I returned to Earl Stewart Toyota and purchased a 2024 Camry after visits to other agencies. He was welcoming, articulate, very knowledgeable about his product , patient and straight forward. Excellent customer service.
Great customer service from buying a vehicle to maintenances service , I would recommend anyone that’s is the market to purchase a new ir used car to give this dealership a chance. You will not be disappointed
Great great great Bought 3 cars here Experience and exceptional excellence Would always go here first
I have been a customer of Earl Stewart Toyota for many years and just finished purchasing my sixth vehicle from them. Steve Silverstein is a great representative, explaining pros and cons, handling the sale and staying in touch. He went out of his way to make sure my phone apps were set up correctly. I actually don't mind going to service appts since everyone is so pleasant and helpful. The service team is excellent.
