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When, How, and Who? Complaining at a Car Dealership

February 19th, 2024 by

The chances are that if you buy a car or have yours serviced by a car dealer, you’ll have something to complain about. For the past 50 years, the Gallup Annual Poll on Ethics and Honesty in Professions has ranked car dealers at, or very near, the bottom of all companies and professions. The trick…

Posted in Earl On Cars

Ways to Avoid Common (and costly) Mistakes Made Serving Your Car

February 12th, 2024 by

Ways to Avoid Common (and costly) Mistakes Made Serving Your Car It’s easy to make a mistake and agree to services for your car that you just might not need. Arm yourself with this information and you can forget about making these costly errors: You are not required to take your car to the dealer…

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How to Buy a New Car With the Least Effort and Stress

February 5th, 2024 by

Below is the suggested format for a written communication to the car dealers who sell the make of the new car you want to buy. You can choose how many new car dealers you contact. I suggest “the more the merrier.” The average new vehicle today sells for about $50,000, and the discounts can be…

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Open Letter to Honest Car Dealers Supporting FTC, Combating Auto Retail Scams (CARS)

January 29th, 2024 by

Dear Honest Car Dealer, I just got off the phone with Jamie Brooks, an attorney at the Federal Trade Commission. I called her for an update on the implementation of the FTC regulation, CARS (Combating Auto Retail Scams). As you know, this regulation was scheduled to go into effect on July 30. However, the National…

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Open Letter to Marco Rubio and Rick Scott: Do You Support or Oppose FTC Regulation Combat Auto Retail Scams?

January 24th, 2024 by

Attention: Florida Senators Rubio and Scott: I’m sure you’re familiar with the Federal Trade Commission’s new regulation, CARS which will hopefully be implemented soon. It was originally intended to go into effect this July 30th, but the National Auto Dealers Association (NADA) teamed up with the Texas Auto Dealers Association (TADA) to fight it in…

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Don’t Buy the Worst New Car!

January 15th, 2024 by

CR Scores Chrysler Pacifica Hybrid Lowest of All New Cars When you think about buying a new car, you’re considering purchasing the best you can afford. There are lots of good, even great, new cars today. The quality, safety, reliability, and cost of maintenance have all improved tremendously over the past few years. You almost…

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